Regarding membership fee payment

Q

What are the billing and renewal dates?

A

[Monthly membership]
●About billing dates
You will be billed for one month on the day your payment is completed.
From the following month onwards, unless you cancel the automatic renewal, the payment will be automatically renewed and you will be charged for one month on the next renewal date.
If you cancel the automatic renewal by midnight on the day before your renewal date, your membership will be cancelled on the next renewal date.
Please note that if you miss the suspension date, your service will be suspended after your next payment.

●About the update date
The next renewal date will be the same day of the month following the date of payment completion.
However, if you join on the 31st and there is no such date in the following month, the renewal date will be the last day of the month (the 28th if it is the end of February).
You can check the next update date on MY PAGE.

Example 1) If you join on December 15th
You will be billed for one month's usage fee on December 15th.
From the following month onwards, the renewal date will be the 15th of each month, and the usage fee for the following month will be charged on the same day.
*Please cancel the automatic renewal by midnight on the 14th. After canceling, you will be able to use the site until the 15th of the same month.

Example 2) If you join on May 31st
You will be billed for one month on May 31st.
From the following month onwards, the renewal date will be the 30th of each month, and the usage fee for the following month will be charged on the same day.
*Please cancel automatic renewal by the 29th of each month. After canceling, you can use the site until the 30th of the same month.

Other questions regarding [Membership Fee Payment]

• Q.
  What are the membership fees and how can I pay?
• Q.
  What credit cards can I use?
• Q.
  If I cancel my membership mid-month, will I get a pro-rata refund for the remaining period?
• Q.
  Even though I haven't canceled my membership, it says "payment not completed."
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  Can I use debit cards, prepaid cards, or Vulcan cards?
• Q.
  How do I change my payment method?
• Q.
  Duplicate payments have occurred.
• Q.
  Do I need to pay the membership fee every time?
• Q.
  Can I change my registered credit card information?
• Q.
  Can I change the payment method? (Credit card payment ⇔ Carrier payment)
• Q.
  I am considering new rate plans from 3 carriers. Do I need to take any action?

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