ヘルプ・お問い合わせ
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Q.
「ロクデナシ ｜Rokudenashi Official Fan Club」について
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Q.
登録方法を教えてください。
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Q.
メールが届きません。
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Q.
会員有効期限について教えてください。
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Q.
スマートフォン以外でも入会できますか？
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Q.
海外に住んでいますが、入会できますか？
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Q.
スマートフォンを持たない子どもでも登録できますか？
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Q.
ひとりで複数登録してもいいですか？
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Q.
【会員情報の登録に失敗しました。】というエラーが出て、会員登録に進めません。
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Q.
What are the membership fees and how can I pay?
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Q.
What are the billing and renewal dates?
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Q.
What credit cards can I use?
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Q.
If I cancel my membership mid-month, will I get a pro-rata refund for the remaining period?
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Q.
Even though I haven't canceled my membership, it says "payment not completed."
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
Can I use debit cards, prepaid cards, or Vulcan cards?
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Q.
How do I change my payment method?
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Q.
Duplicate payments have occurred.
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Q.
Do I need to pay the membership fee every time?
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Q.
Can I change my registered credit card information?
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Q.
Can I change the payment method? (Credit card payment ⇔ Carrier payment)
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Q.
I am considering new rate plans from 3 carriers. Do I need to take any action?
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Q.
I can't log in even though the payment has been completed.
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Q.
I forgot my password.
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Q.
I forgot Plus member ID (formerly EMTG ID).
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Q.
I can't log in because I changed my email address.
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Q.
What is Plus member ID (formerly known as EMTG ID)?